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Concierge

The Westin New Orleans Canal Place, New Orleans, LA



Posted March 20, 2017 R-119973

You’re like a one-person welcome committee; ensuring light refreshments greet arriving guests. You’re also the go-to for what’s happening and getting there. You know the property by heart and guide guests with efficient ease. You‘re aware of dining hotspots before they open, you know the best shows, and where to pick up that perfect little something. With energy to spare and a passion to please, someone with your talent would do well as Concierge for Interstate. 

As Concierge, you will

  • Ensure a warm guest welcome by arranging the continental breakfast for morning and the honor bar with hors d’oeuvres for later in the day.
  • Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an “in-the-know,” exceptional guest experience. Then, help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it’s time to go.
  • Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

The Westin New Orleans Canal Place

100 Rue Iberville

New Orleans, LA 70130

Telephone (504) 566-7006

The Westin New Orleans Canal Place

437 Room Hotel

Home

Experience the best of both worlds. Enjoy all of the excitement of the French Quarter just steps away and return to the luxe calm of The Westin New Orleans Canal Place, French Quarter. Our hotel begins on the 11th floor, offering one-of-a-kind views of the Mississippi River and putting the entirety of Crescent City at your feet. A quick elevator ride down, past the high-end shopping of the Shops at Canal Place, takes you to the center of the excitement – whether you’re going across the street to Harrah’s Casino, to nearby Bourbon Street or strolling throughout the adjacent French Quarter. We are just steps to Jackson Square, the New Orleans Convention Center, museums, art galleries, dining and the central business district. When you return, recharge in our transformed lobby, remodeled WestinWORKOUT® Fitness Studio, 29th floor rooftop pool, or in the comfort of your contemporary guestroom. 

Meetings & Weddings

From intimate weddings to large conventions, we have the spaces, services and expertise to make your New Orleans gathering perfect. Indulge your attendees with delicious catering and exceptional service in a beautiful atmosphere with crystal chandeliers, rich wood paneling and unmatched views of the Mississippi River. After your meeting, visit our heated rooftop pool or our newly remodeled WestinWORKOUT® Fitness Studio.

Posh New Orleans Hotel

Relax in one of our spacious guestrooms or suites. Everything here has been designed to make you feel at your best, from the signature Westin Heavenly Bed® and Bath, to the oversized windows that showcase the amazing views of the city and/or the Mississippi River. An ample desk, ergonomic desk chair and complimentary high-speed or wireless Internet help you stay productive. Delicious cuisine is just steps away, with two New Orleans restaurants offering continental cuisine with a Louisiana influence.