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Front Desk Intern

DoubleTree by Hilton Hotel Williamsburg, Williamsburg, VA



Posted April 17, 2017 R-121266

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

DoubleTree by Hilton Hotel Williamsburg

50 Kingsmill Road

Williamsburg, VA 23185

Telephone (757) 220-2500

DoubleTree by Hilton Hotel Williamsburg

295 Room Hotel

At A Glance

Welcome to DoubleTree by Hilton Hotel Williamsburg, the closest hotel to the thrilling Busch Gardens theme park. We offer shuttle service to and from the park (fee applies).

Begin your stay with our delicious warm chocolate chip cookie. Our amenities and services are great for families, events and groups with complimentary WiFi and 37-inch HDTVs. Swim in our indoor and outdoor pools and relax in the poolside courtyard.

Nearby attractions include a world-famous golf course and The College of William & Mary. History buffs enjoy Colonial Williamsburg, historic Jamestown and Yorktown. The hotel offers easy access to dining and shopping at the Premium Outlets.

The hotel offers delicious pub fare and cocktails at Pitchers Lounge. Surf the web and sip coffee at the internet café. We offer a 24-hour fitness center for your convenience.

Our versatile Williamsburg, VA meeting spaces are ideal for your next meeting or social event. Our professional event services managers and an award-winning culinary team ensure your event runs smoothly.

  • Closest full-service hotel to Busch Gardens, shuttle to and from the park 
  • Easy access to Water Country USA, I-64, I-199, airports, businesses and attractions
  • Indoor and outdoor swimming pools, modern 24-hour fitness center
  • Three on-site dining options, including a convenient internet café
  • 48,000 sq. ft. of meeting space with WiFi, 24-hour business center