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Front Desk Agent

Hotel Le Marais, New Orleans, LA



Posted June 19, 2017 R-122314

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Hotel Le Marais

717 Conti Street

New Orleans, LA 70130

Telephone (504) 525-2300

Hotel Le Marais

66 Room Hotel

Our Chic Hotel

Be inspired by an effortless amalgamation of classic and modern. Hotel Le Marais is an upscale boutique hotel in New Orleans. Voted as a top 5 in New Orleans in the Conde Nast Traveler's Reader's Choice Survey, this French Quarter hotel is a modern and upscale sanctuary with four-star amenities and a high level of personal service.

The place to see and be seen. Our trendy French Quarter bar Vive! opens into a charming courtyard and offers a selection of signature cocktails. Guests are welcomed with a complimentary beverage or cocktail of their choice. Guess can stay connected to the pulse of the city. They can step outside our boutique hotel and you will find the city's best restaurants, art galleries and shopping. Just a half a block away, visitors will find the jazz clubs and nightlife of Bourbon Street.

We think exceptional service should be nothing less than exceptional. Join our team today, if you agree.