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Front Desk Agent

Kansas City Marriott Country Club Plaza, Kansas City, MO



Posted September 15, 2017 R-126303

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Kansas City Marriott Country Club Plaza

4445 Main Street

Kansas City, MO 64111

Telephone (816) 531-3000

Kansas City Marriott Country Club Plaza

295 Room Hotel

Our Hotel

Reimagined, chic, modern…the Kansas City Marriott Country Club Plaza was newly renovated in 2016. The hotel is conveniently located in the Country Club Plaza near Kansas City’s best attractions such as Westport, The Nelson-Atkins Museum of Art, Sprint Center, Power & Light District, Kauffman Stadium, Arrowhead Stadium, Kauffman Center, UMKC and much more. Guests can enjoy upscale accommodations featuring 49 inch HDTVs and spa-like bathrooms. They can surf the internet and stream their favorite Netflix movie with our high-speed Wi-Fi. The hotel offers over 18,000 square feet of stunning and flexible function space perfect for corporate meetings, weddings or social events. Business and leisure travelers will appreciate amenities such as on-site dining, a spacious fitness center including Life Fitness equipment and a luxurious concierge lounge.