Posted July 17, 2017 R-118538
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.
Fairfield Inn & Suites Fairfield Napa Valley Area
68 Room Hotel
A Fairfield Inn in Fairfield - it's practically fate!
We are one of the new favorite Fairfield CA hotels and here's why: When guests stay in your freshly renovated room, they sink into soft new sheets, they enjoy free WiFi and HD TVs, and they get pampered by a hotel staff who genuinely cares about your comfort. They fall asleep in a large, fluffy bed at night and wake up in the morning to the smell of a free hot breakfast buffet complete with sausage, eggs, fruit, and more. Sometimes, that is really all anyone needs in a hotel: great location, comfy bed, free WiFi, and free breakfast. However, this hotel gets guests a lot of bang for their buck, and they also can relax in a clean indoor pool, work out in an onsite fitness center, and gain quick access to tons of great restaurants and attractions nearby. For the wine-fanatic, we’re a Napa Valley secret. Since Napa Valley is an easy 20 minute drive away, this savvy hotel enables guests to spend less on their lodging and more on their vacation.