Posted September 13, 2017 R-129314
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.
Hyatt Place Boulder/Pearl Street
150 Room Hotel
Located just minutes away from downtown Boulder, this brand new hotel is in the perfect spot to visit the city effortlessly. It is ideally situated in Depot Square at Boulder Junction, soon to be the new central hub in Boulder offering trendy restaurants, local shopping experiences, and modern living. Getting around town is easy with access to eGo CarShare, Boulder B-cycle, and the RTD bus network right outside the front door.
With 150 guest rooms and 4,963 square feet of flexible meeting and event space, the Hyatt Place Boulder can cater to a wide range of needs. The Hyatt Place Boulder/Pearl Street provides ideal accommodations for anyone visiting Boulder, whether it is for business or leisure. This cutting edge hotel is minutes from the famous Pearl Street Mall, University of Colorado, Folsom Field, Chautauqua Park, and business parks.
Upon completion, Depot Square at Boulder Junction will feature a public plaza overlooking Goose Creek with the ability to host private outdoor events. With easy access to the Goose Creek greenway, the plaza will connect everything guests need with everything being a short walk or bike away.
During a stay, guests can enjoy amenities typically expected only in full-service hotels. Our Gallery Hosts will happily assist visitors with 24/7 Gallery Market & Menu featuring our signature flatbreads and delicious new sandwiches, greens and apps. Or guests can enjoy Hyatt Place’s signature AM Kitchen Skillet breakfast, specialty Starbucks® coffee, premium beer, wine & spirits over a friendly conversation at the Coffee to Cocktails Bar.