Posted September 13, 2017 R-129320
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.
Courtyard Los Angeles LAX/Century Boulevard
179 Room Hotel
Situated less than a block from the Los Angeles airport, our hotel's multi-million dollar renovation focused on designs with comfort in mind. Our oversized and soundproofed guestrooms feature upscale amenities that include plush bedding, free Wi-Fi and flat screen HDTVs with premium movie channels. Welcoming guests to enjoy our spacious lobby, including exciting menus at The Bistro, our hotel's innovative designs and intuitive service make it easy for guests to seamlessly switch from work to relaxation and back. Offering complimentary 24/7 LAX airport shuttle, our hotel also features two meeting rooms, a fitness center and valet parking, all near Manhattan Beach, El Segundo, Marina del Rey and Santa Monica. Beverly Hills and Rodeo Drive are not far from our hotel, which is also convenient to Loyola Marymount, USC, UCLA and Pepperdine.