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Housekeeping Supervisor

Residence Inn Cleveland Independence, Independence, OH



Posted January 11, 2017 R-114496

Your foundation in housekeeping is solid. You like the variety and movement the day presents, and you’ve got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, Interstate’s Housekeeping Supervisor position may be a great opportunity for you.

As Housekeeping Supervisor, you will

  • Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset. 
  • Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
  • Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
  • Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required.  Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Residence Inn Cleveland Independence

5101 West Creek Road

Independence, OH 44131

Telephone (216) 520-1450

Residence Inn Cleveland Independence

118 Room Extended Stay

Thrive on Long Stays

Experience all the comforts of home with the amenities of a hotel at the Residence Inn. An extended stay, all suite, hotel near Downtown Cleveland, the Rock & Roll Hall of Fame, Quicken Loans Arena, Horseshoe Casino Cleveland and Progressive Field. Our guests can enjoy our spacious suites offering fully equipped kitchens, Free High Speed Internet Access and plenty of space for relaxing, entertaining, or working. Guests can begin each day with a complimentary hot breakfast buffet in our Gatehouse Dining Room. And at the end of their day, they can unwind and relax at one of our evening receptions held three day per week. Whether our guests stay for a day, a week or a month, we offer great rates to accommodate any travelers needs. Corporate travelers will enjoy the location as a convenience to the greater Cleveland area. Leisure travelers have the necessary space to accommodate the family while visiting the area.