414017 l

Guest Services Attendant/Valet

Streamsong Resort, Streamsong, FL



Posted March 9, 2017 R-116016

You have a sunny, helpful nature. You’re happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Guest Services Attendant position may be a great way for you to earn your potential.

As Guest Services Attendant, you will

  • Provide the pivotal first impression, setting the tone for the guest experience.
  • Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, offering tips about the property and room amenities.
  • Serve as Valet, parking and returning guests' vehicles in a safe, responsible, and friendly manner
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.

Fundamentals

A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Must have flexible availability including nights, weekends and holidays

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Streamsong Resort

1000 Streamsong Drive

Streamsong, FL 33834

Telephone (863) 428-1000

Streamsong Resort

216 Room Resort

A feast for the senses, a haven for the soul.

Welcome to Streamsong, a new kind of resort that takes the everyday ordinary to the absolutely extraordinary. A resort where golf is both a quest for perfection and an art form. A retreat that is the ultimate escape for relaxation, enrichment and rejuvenation. A place where the surrounding ecosystems are as deeply valued as the time you’ll spend with us.

The crossroads to extraordinary

Surrounded by nothing but nature as far as the eye can see, Streamsong® offers a golf experience like no other resort in Florida. Renowned architects Tom Doak of Renaissance Golf Design and Bill Coore and Ben Crenshaw of Coore & Crenshaw collaborated to create Streamsong® Blue and Streamsong® Red—considered two of the top 100 golf courses in the US by GOLF Magazine. A lakeside 12-guestroom Clubhouse is complete with a golf shop and the steakhouse-themed restaurant Fifty-Nine®.

The Lodge features 216 guestrooms, spa, fitness center, restaurants, roof-top lounge and lakeside pool. Streamsong additionally offers outdoor adventures such as guided bass fishing, hiking trails, bird watching and a shooting club.