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Front Desk Associate

Hilton Garden Inn Houston/Bush Intercontinental Airport, Houston, TX



Posted December 7, 2017 R-127669

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Hilton Garden Inn Houston/Bush Intercontinental Airport

15400 John F. Kennedy Boulevard

Houston, TX 77032

Telephone (281) 449-4148

Hilton Garden Inn Houston/Bush Intercontinental Airport

182 Room Hotel

At A Glance

Welcome to Hilton Garden Inn Houston/Bush Intercontinental Airport, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including Siemens, GE Oil & Gas, United Airlines, Halliburton, Atlantic Aviation, and easy access to The Woodlands, downtown Houston and the George R. Brown Convention Center. The NRG Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways.

Guests can unwind in a comfortable guest room with a range of amenities including a microwave, refrigerator and coffeemaker. They can watch a movie on a 32-inch LCD TV with premium channels. We offer cooked-to-order breakfast in the Great American Grill®. Guests can keep their exercise routine during their stay with a workout in the fitness center and enjoy a rejuvenating swim in the indoor pool. Visitors can hold their next business meeting or social gathering in 2,700 sq. ft. of flexible meeting space accommodating up to 80 people.

  • Houston airport hotel just two miles from IAH with complimentary airport shuttle
  • Onsite restaurant and lounge with cooked-to-order breakfast
  • Fitness center and pool
  • Business center and meeting rooms