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Front Desk Agent

Embassy Suites by Hilton Valencia, Valencia, CA



Posted April 12, 2018 R-127999

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Embassy Suites by Hilton Valencia

28508 Westinghouse Place

Valencia, CA 91355

Telephone (661) 257-3111

Embassy Suites by Hilton Valencia

156 Room All Suite

At A Glance

Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service.

Guests can get a bright start to the day when they choose their favorite foods at the complimentary cooked-to-order breakfast. The Evening Reception gives guests the chance to unwind over complimentary drinks and snacks served in the hotel's lush, open-air atrium.

Anyone can host a Santa Clarita business meeting at this Embassy Suites hotel in Valencia, CA and choose from a range of venues with capacity for up to 370 guests.

  • All-suite hotel in Valencia, CA near Santa Clarita Valley
  • Two-room suites with a separate seating area featuring a sofa bed
  • Complimentary cooked-to-order breakfast
  • Complimentary Evening Reception
  • Fully equipped fitness center, outdoor pool and whirlpool