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Front Desk Agent

TownePlace Suites Minneapolis-St. Paul Airport/Eagan, Eagan, MN



Posted January 13, 2018 R-129465

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

TownePlace Suites Minneapolis-St. Paul Airport/Eagan

3615 Crestridge Drive

Eagan, MN 55122

Telephone (651) 994-4600

TownePlace Suites Minneapolis-St. Paul Airport/Eagan

94 Room Extended Stay

Our Hotel

Enjoy the comforts of home at the newly renovated TownePlace Suites extended-stay hotel in Eagan. Guests can relax in the comfort of one of our Studio or two-bedroom suites. Each room is equipped with a full kitchen, free Wi-Fi and an in-room Home Office Suite. They can stay on track with our 24-hour fitness center or unwind after a long day with a quick dip in our outdoor pool. We offer free Morning Break Breakfast and have a variety of snacks in our In-A-Pinch Market. With nearby popular attractions like Mall of America, Twin Cities Premium Outlets, MN Zoo and Xcel Center, there is always something fun to do for the whole family. Whether visitors are here on business or temporary housing, they can take advantage of our lower rates for long hotel stays. Interstate Management Company, LLC, a subsidiary of Interstate Hotels & Resorts, operates this Hotel under license from Marriott International, Inc. or one of its affiliates.