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In-Room Dining Coordinator Part Time

Streamsong Resort, Streamsong, FL

Posted December 23, 2017 R-127809

Purpose and Scope:

Receive, record, and expedite all Room Service orders while ensuring quality service, guest satisfaction and the achievement/maintenance of IHR standards and profit maximization.

Essential Functions:

  • Take all room service orders communicating with guest’s daily specials, estimated time of arrival, cash in advance/room charge policy, in accordance with policies and procedures to ensure top quality customer service.
  • Expedite orders to kitchen staff and assign room service orders for delivery to staff.
  • Process guest checks and perform all cash handling responsibilities in accordance with IHC policies and procedures.
  • Complete all shift side work as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.  Report all communications to immediate shift supervisor.

Non-Essential Functions:

  • Perform special projects and other responsibilities as assigned.
  • Participate in task forces and/or committees as required.

Knowledge and Skills:

     Education: Ability to read, write and communicate in English.

     Experience: One year of employment in a related field with this company or other organization(s) preferred but not required.

     Skills and Abilities: Communication and hospitality skills. Ability to speak in language understood but guests and coworkers. Ability to operate computer terminal, cash register and multi-line telephone system.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Streamsong Resort

1000 Streamsong Drive

Streamsong, FL 33834

Telephone (863) 428-1000

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Streamsong Resort

216 Room Resort

Our Resort

Welcome to Streamsong, a new kind of resort that takes the everyday ordinary to the absolutely extraordinary. A resort where golf is both a quest for perfection and an art form. A retreat that is the ultimate escape for relaxation, enrichment and rejuvenation. A place where the surrounding ecosystems are as deeply valued as the time you’ll spend with us.

Surrounded by nothing but nature as far as the eye can see, Streamsong® offers a golf experience like no other resort in Florida. Renowned architects Tom Doak of Renaissance Golf Design and Bill Coore and Ben Crenshaw of Coore & Crenshaw collaborated to create Streamsong® Blue and Streamsong® Red—considered two of the top 100 golf courses in the US by GOLF Magazine. A lakeside 12-guestroom Clubhouse is complete with a golf shop and the steakhouse-themed restaurant Fifty-Nine®.

The Lodge features 216 guestrooms, spa, fitness center, restaurants, roof-top lounge and lakeside pool. Streamsong additionally offers outdoor adventures such as guided bass fishing, hiking trails, bird watching and a shooting club.