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Front Desk Agent

Dauphine Orleans Hotel, New Orleans, LA



Posted December 7, 2017 R-131923

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Dauphine Orleans Hotel

415 Dauphine Street

New Orleans, LA 70112

Telephone (504) 586-1800

Dauphine Orleans Hotel

111 Room Hotel

Our French Quarter Hotel

The Dauphine Orleans Hotel is located on Dauphine Street in the heart of the French Quarter, just one block from the bustle of Bourbon Street and two blocks from the antique stores and art galleries of Royal Street. The hotel features 111 rooms and a historic bar and restaurant. An unforgettable hotel in the heart of the famous French Quarter, our palm-filled courtyard beckons guests to relax in the shade or bask in the sun at poolside. Within the 18th century townhouse walls they'll discover a serene oasis in which to reflect upon their New Orleans experience. Equally inviting is the free welcome cocktail guests receive when they arrive. Our enhanced continental breakfast as well as afternoon tea are compliments of the house, as is the newspaper delivered to each door every morning. The past blends seamlessly into the present in the Dauphine Orleans Hotel, which boasts a history almost as old and rich as the Crescent City itself. Records of the Dauphine Orleans' site date from 1775, and several of the original structures have survived the test of time.