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Front Desk Agent

Fairfield Inn Anaheim Hills Orange County, Anaheim Hills, CA



Posted January 12, 2018 R-132160

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Fairfield Inn Anaheim Hills Orange County

201 N. Via Cortez

Anaheim Hills, CA 92807

Telephone (714) 921-1100

Fairfield Inn Anaheim Hills Orange County

163 Room Hotel

Our Hotel

The Fairfield Inn by Marriott Anaheim Hills Orange County offers spacious suites with a mini refrigerator and microwave in every room. Guests can swim year-round in our heated outdoor pool, lounge in our whirlpool, or enjoy some family time on our patio area or in our cozy hotel lobby. Guests staying at the Fairfield Inn by Marriott Anaheim Hills Orange County hotel can enjoy a free hot breakfast every day, featuring waffles, scrambled eggs and sausage.

Our hotel is located in the upscale and serene area of Anaheim Hills. Attractions and entertainment opportunities abound: Disneyland, Knott's Berry Farm, Angel Stadium and Honda Center. There are also many unique restaurants within walking distance. At the Fairfield Inn Anaheim Hills, our guests are our #1 priority.