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Front Desk Agent (PM) - Full Time - Sign on Bonus!

Hampton Inn & Suites Minneapolis/Downtown, Minneapolis, MN



Posted February 13, 2018 R-132244

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Hours will be mostly mornings with some evening shifts. At least 3 out of 4 weekends a month are required. Flexibility in schedule is preferred.

This position requires both week day and weekend availability. Flexible schedule is preferred.  Applicants will not be considered if they do not have the schedule availability of 3pm to 11pm. Sign on bonus is paid after 90 days of good standing employment.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Hampton Inn & Suites Minneapolis/Downtown

19 North 8th Street

Minneapolis, MN 55403

Telephone (612) 341-3333

Hampton Inn & Suites Minneapolis/Downtown

211 Room Hotel

At A Glance

Situated in the heart of downtown Minneapolis, the newly built Hampton Inn & Suites Minneapolis/Downtown hotel in MN is close to the art and business district, and several Minneapolis colleges and universities, including the University of Minnesota: Twin Cities. We are connected to the city's iconic climate-controlled Skyway, placing us minutes from the Convention Center, Hennepin Avenue, Nicollet Mall, amazing restaurants, and vibrant nightlife.

This downtown Minneapolis hotel is within walking distance of Target Field – home of the Minnesota Twins and Target Center - home of the Minnesota Timberwolves. We are also just one mile from U.S. Bank Stadium, the new home of the Minnesota Vikings as well as less than three blocks from the revolutionary Hiawatha Light Rail Line, providing easy connectivity to the MSP International Airport and the Mall of America. A short stroll to the Mississippi River waterfront takes you to the Mill District – a historical area featuring fine dining, gorgeous parks, striking views of Saint Anthony Falls, and walking and bike paths.

Take in city views from your contemporary guest room or suite, and enjoy free WiFi, a large desk, a spacious bathroom and a clean and fresh Hampton bed®. Energize with state-of-the-art equipment in the 24-hour fitness center. The hotel has a free 24-hour business center and a modern meeting room, large enough to accommodate up to 50 people