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Conference Services Manager, OEM

Streamsong Resort, Streamsong, FL



Posted January 7, 2018 R-133107

This is an overtime-eligible management position.

BIG things happen on your watch. Details are countless. Stakes are high. You’ve got this. Because skilled experience, a thorough understanding of your hotel,  and an innovative approach to problem solving put you in the “zone.”  Pairing client vision with property offerings is a breeze. When events are underway, you’re on top of every detail and communication.  And when the unforeseen occurs, you respond with swift effectiveness, to elevate the guest experience and achieve financial goals. The Convention Services Manager position with Interstate may be a great way to make an impact and realize your potential.

As Convention Services Manager, you will

  • Combine your experience, knowledge of property capabilities, and passion for innovation to elevate the guest experience and optimize property function space and resources. Manage all aspects of event details and related activities, actively listening and effectively responding to client and guest need and associate challenge.
  • Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for optimal guest experience, recurring sales opportunities, and sales goal revenue achievement.
  • Keep communication flowing and transparent between client, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw ensuring a “wow” guest experience.

Fundamentals

A high school education or equivalent is required, with a four-year college degree helpful. A minimum of two years’ experience in a related position is also required. Advanced knowledge of Catering Sales and Food and Beverage industries is expected. Effective verbal and written English communication skills are necessary to be successful in this position. Regular use of a computer, business equipment and software is expected. Fast-paced, full mobility, continuous standing and the ability to occasionally lift, carry, and move up to 30 pounds is required. Limited local travel may be required.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Streamsong Resort

1000 Streamsong Drive

Streamsong, FL 33834

Telephone (863) 428-1000

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Streamsong Resort

216 Room Resort

Our Resort

Welcome to Streamsong, a new kind of resort that takes the everyday ordinary to the absolutely extraordinary. A resort where golf is both a quest for perfection and an art form. A retreat that is the ultimate escape for relaxation, enrichment and rejuvenation. A place where the surrounding ecosystems are as deeply valued as the time you’ll spend with us.

Surrounded by nothing but nature as far as the eye can see, Streamsong® offers a golf experience like no other resort in Florida. Renowned architects Tom Doak of Renaissance Golf Design and Bill Coore and Ben Crenshaw of Coore & Crenshaw collaborated to create Streamsong® Blue and Streamsong® Red—considered two of the top 100 golf courses in the US by GOLF Magazine. A lakeside 12-guestroom Clubhouse is complete with a golf shop and the steakhouse-themed restaurant Fifty-Nine®.

The Lodge features 216 guestrooms, spa, fitness center, restaurants, roof-top lounge and lakeside pool. Streamsong additionally offers outdoor adventures such as guided bass fishing, hiking trails, bird watching and a shooting club.