Posted September 14, 2018
Front Desk Agent
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
102 Room Hotel
Our French Quarter Boutique Hotel
The new Hotel Mazarin features 102 brilliant and spacious rooms and the French Quarter’s most elegant courtyard with European style fountain as its centerpiece. Our guest rooms are thoughtfully appointed to cater to the modern traveler while preserving New Orleans’ signature charm. Our luxury boutique hotel is committed to offer a 100% smoke-free environment for our guests.
A French Quarter Diamond
Step outside and enjoy the jazz resonating in the streets and galleries and shops just a half block away on Royal Street. When you are in the mood to experience the lively nightlife and music New Orleans is known for, Bourbon Street is also just a half block away. Enjoy a nightcap at the only French Quarter wine bar, Patrick’s Bar Vin or at our Prohibition-era inspired bar 21st Amendment at La Louisiane. Bespoke service is accompanied by complimentary amenities including wireless Internet, breakfast, local phone calls, in-room coffee, bottled water, newspaper, Egyptian cotton robe and slippers, safe, and cube coolers. In addition, hotel guests will enjoy our private courtyard setting with renaissance inspired fountain, a 24 hour fitness and business center.
Ideal Setting for Business Meetings or Special Events
The Hotel Mazarin and its adjacent event and catering venue, La Louisiane, offer one of the most unique settings for New Orleans meetings and special events. Whether you are staging an intimate dinner for 20 guests, an executive business meeting for 40 guests or an elaborate theme party for 175 guests, our flexible indoor and outdoor banquet facilities ensure that space, and style, are never an issue. Our meeting rooms open onto our beautiful weather protected courtyard for meals and breaks.
730 Bienville Street
New Orleans, LA 70130
Telephone (504) 581-7300