Front Desk Agent

Courtyard Atlanta Buckhead


Posted November 8, 2018

R-134445

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Courtyard Atlanta Buckhead

181 Room Hotel

Our Hotel

The Courtyard by Marriott Atlanta Buckhead is located in Atlanta's premier business and entertainment district. Conveniently located two blocks away from MARTA’s Buckhead rail station and a half mile from shopping at Lenox Square Mall & Phipps Plaza, visitors will find the best of everything Buckhead has to offer right outside our door. Our guests can start their day with a quick, healthy meal, or relax and share a casual bite with friends or colleagues in the Bistro®. Guests will enjoy our new, state of the art lobby, complimentary Wi-Fi throughout the hotel, and easy access to the latest news, weather and airport conditions via our GoBoard® technology. Our spacious guest rooms and 1,500 square feet of event space make us the perfect choice for overnight stays, group travel, business meetings, family reunions, and social gatherings.