Posted February 13, 2018 R-136318
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.
Quality Inn Midland
68 Room Hotel
Our Quality Inn® hotel in Midland lets travelers relax and focus on the people and experiences they came for. We're conveniently located off Interstate 20 near the Petroleum Museum and the Scharbauer Sports Complex.
Guests will find plenty of other local sites, activities and attractions to explore near our Midland hotel, including the Museum of the Southwest, Wagner Noel Performing Arts Center, Midland College, Midland Memorial Hospital and the Midland International Airport, plus:
- American Airpower Heritage Museum
- Security Bank Ballpark
- Grande Communications Stadium
- I-20 Wildlife Preserve
- Midland Polo Club
Our Value Qs deliver professional, responsive and friendly service, along with amenities that give guests more for their hard-earned money. Business guests will appreciate our meeting space that can accommodate up to 25 event attendees and our business center—complete with copy, print and fax services, plus a computer with Internet. Additional amenities include:
- Free hot, fresh and healthy breakfast
- Free WiFi
- Indoor pool
- Fitness center
- Guest laundry facilities
Each guest room offers a refreshing shower, refrigerator, microwave, coffee maker and hair dryer, along with an iron and ironing board. Our Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much our guests value a good night’s sleep.