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Front Desk Service

Courtyard Hartford Manchester, Manchester, CT

Posted February 14, 2018 R-136339

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

Pay Transparency Policy Statement
Interstate will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Interstate, or (c) consistent with Interstate’s legal duty to furnish information.

Courtyard Hartford Manchester

225 Slater Street

Manchester, CT 06040

Telephone (860) 533-8484

Courtyard Hartford Manchester

90 Room Hotel

Our Hotel

Welcome to Courtyard Manchester, located right off I-84, minutes from Downtown Hartford and the University of Connecticut. Both business travelers and leisure travelers will find our hotel a perfect fit for all their needs. Guests can experience our newly renovated guest rooms which are both comfortable and efficient with new bedding and pillows, a large well-lit desk, ergonomic chair and complimentary high speed internet access. Our Courtyard Cafe is open for breakfast daily or guests can get a snack at our 24 hour market. During free time, guests can enjoy our indoor pool, whirlpool, exercise room and business center. The Courtyard Manchester looks forward greeting Manchester visitors!