Catering Sales Manager

Las Alcobas, a Luxury Collection Hotel


Posted February 14, 2019

R-139239

Job Responsibilities:

1. Handle and follow up on inquiries for Wedding/Social/Corporate Events with or without guestrooms. Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property.

2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.

3. Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently.

4. Conduct meetings with client and hotel staff to ensure each event meets client's expectations.

5. Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates these functions on-site or off-site.

6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.

7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.

8. Maintain account files in software system, ensuring accurate communication between client and hotel staff.

9. Achieve quarterly and annual Group Rooms and Banquet & Catering revenue goals.

Fundamentals: This position requires at least two years' post high school education or equivalent experience, with minimum two years' experience in a related sales, catering or F&B position preferred. Bachelors Degree in Business, Management, Marketing or related field beneficial, but not required. Advanced knowledge of catering, hospitality, and food and beverage industries is expected. Excellent written and verbal English communication skills are required.

Job Skills:

1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, Delphi and Visual One (or a similar system).

2. Exercise excellent communication, presentation, organization, time management, listening, and math skills.

3. Use analytical skills for measuring business potential and value to the hotel.

4. Maintain contact and event information and follow procedures for submitting sales contracts

5. Read and interpret documents and to write routine reports and correspondence.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Las Alcobas, a Luxury Collection Hotel

68 Room Hotel

Our Hotel

Napa Valley is a mecca for all things food and wine. Encompassing all that Wine Country has to offer on historic land, Las Alcobas, an adults-only retreat, facilitates experiences that incorporate every sense. Downtown St. Helena and the Beringer Winery are within walking distance. Guests will be pampered in the indulgent spa, or they can relax beside the spectacular pool ringed by coveted seating areas and fire pits. A signature Chris Cosentino restaurant features a wraparound veranda and delights palates with innovative cuisine. Numerous function venues include a boardroom, a beautifully appointed event barn, and an event lawn with a show kitchen. Most of our Napa Valley hotel's 68 guest rooms and suites are adjoined by thoughtful outdoor terraces with fireplaces and vineyard views. Designed by Yabu Pushelberg, gracious interiors are appointed with custom furniture, Rivolta linens, and oversized bathrooms.