Room Attendant

Sheraton Park Hotel at the Anaheim Resort


Part Time

Posted December 25, 2018

R-139357

JOB TITLE: Room Attendant

REPORTS TO: Executive Housekeeper

BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:

1.         Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.  To include but no limited to:

                        - Picking up trash

                        - Changing linen and making the bed

                        - Cleaning entire bathroom

                        - Sweeping and dusting guest room

                        - Cleaning the windows and balcony (80%)        

2.         Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)

3.         Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and  unused supplies at end of shift. (5%)

4.         Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)

5.         Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)

NON-ESSENTIAL FUNCTIONS:

1.         Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)

Knowledge and Skills:

Education:                                No formal education required

Experience:                               Prior housekeeping experience desirable

Skills and Abilities:                    Must be able to communicate in English

                                                Must have the ability to clean rooms during an eight hour working day

                                                Self-starting personality with an even disposition

                                                Ability to meet standards of appearance

                                                Can communicate well with guests

No. of employees supervised:   None

Hours Required:                        Scheduled days and times may vary based on need

ENVIRONMENT

Physical Job Requirements

(for essential functions only)

Lifting/Pushing/Pulling/Carrying    Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities to assigned floor, arranging drapery and replacement linen, carrying dirty linen to supply cart, operating vacuum.

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Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Sheraton Park Hotel at the Anaheim Resort

490 Room Resort

Our Hotel

Surrounded by world-famous Disneyland® theme parks, shopping, dining and entertainment, Sheraton Park Hotel at the Anaheim Resort is at the heart of the best things to do in Southern California.  

As a Disneyland® family hotel, we offer a comfortable and inviting space for a family vacation or business trip. With guests in mind, we've transformed our hotel with a multi-million dollar renovation to offer a space that's perfect for any cast of characters. While travelers are are here, they can relax amongst our tropical surroundings while enjoying a host of amenities in one of our 490 refreshed guest rooms.

Meetings & Events

Sheraton Park Hotel offers more than 14 rooms & 28,000 sq. ft of flexible indoor/outdoor Anaheim meeting space.

  • Total Meeting Space: 28,000 sq. ft. 
  • Largest Meeting Space: 11,035 sq. ft. 
  • Total Meeting Rooms: 14 
  • Total Guest Rooms: 490 
  • Hotel is within walking distance to the Anaheim Convention Center 
  • Hotel completed a Multi-Million Dollar Renovation in 2014