Front Desk Agent

Hilton Garden Inn Dallas Lewisville


Part Time

Posted September 14, 2018

R-140666

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hilton Garden Inn Dallas Lewisville

165 Room Hotel

At A Glance

Travelers should choose Hilton Garden Inn Dallas Lewisville and make the most of a central Dallas Fort Worth location that puts them in easy reach of popular Lewisville attractions as well as great shopping and dining. Our Lewisville hotel is less than 13 miles from Dallas Fort Worth International Airport and 17 miles from Dallas Love Field.

Visitors can relax in one of 165 guest rooms, suites and accessible rooms, and sleep deep in a Garden Sleep System® bed. All rooms have a 32-inch flat-screen TV, a spacious work desk, an ergonomic chair, and a hospitality center featuring a microwave, refrigerator and coffeemaker with Starbucks coffee. Guests can start each morning with a cooked-to-order breakfast. Then join us again for dinner at the Great American Grill®.

With 17,000 sq. ft. of event space, including the 1,100-capacity Tuscany Ballroom, this hotel in Lewisville is the ideal venue for your function.

  • Fitness Center
  • Swimming Pool
  • Meetings Rooms