Concierge

Sheraton Columbia Town Center Hotel


Part Time

Posted December 10, 2018

R-145892

Concierge

You’re like a one-person welcome committee; ensuring light refreshments greet arriving guests. You’re also the go-to for what’s happening and getting there. You know the property by heart and guide guests with efficient ease. You‘re aware of dining hotspots before they open, you know the best shows, and where to pick up that perfect little something. With energy to spare and a passion to please, someone with your talent would do well as Concierge for Interstate. 

As Concierge, you will

  • Ensure a warm guest welcome by arranging the continental breakfast for morning and the honor bar with hors d’oeuvres for later in the day.
  • Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an “in-the-know,” exceptional guest experience. Then, help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it’s time to go.
  • Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Sheraton Columbia Town Center Hotel

290 Room Hotel

Our Hotel

Lakefront hotel centrally located between Baltimore's Inner Harbor and our nation's capital, the Sheraton Columbia Town Center Hotel has everything travelers need for work and for play. Situated on 12 wooded acres, our hotel overlooks a serene Lake, a calming way to start or end the day. 290 brightly appointed guest rooms, suites, and Club Level rooms are a quiet retreat from the hustle and bustle of the Baltimore-Washington METRO area. Guests can spend a relaxing evening in our Lounge or enjoy breakfast and lunch in our award-winning Waterside Restaurant with lake views. Our guests will feel brand new after experiencing our refreshing outdoor pool and 24-hour fitness center. We can even help plan an event for five to 500 in our meeting space. 

We want to make every stay as comfortable and convenient as possible.