Front Desk Agent

TownePlace Suites Newark Silicon Valley


Posted September 17, 2018

R-146345

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

TownePlace Suites Newark Silicon Valley

127 Room Extended Stay

Our Hotel

Travelers will experience the comforts of home at the TownePlace Suites Newark, CA Extended Stay Hotel in Silicon Valley. Guests of ours can shop at the nearby Union City and dine at one of many wonderful Newark, CA restaurants. Back at our Silicon Valley Hotel, guests enjoy Marriott luxury with spacious studio, one and two-bedroom suites and a staff that's available 24 hours a day for your convenience. All of our smoke-free suites offer separate sleeping and living areas along with full kitchens which include microwaves, refrigerators, ovens and stoves. If visitors are here to work, they will enjoy large, well-lit desks and free high-speed wireless internet access. We also provide a complimentary breakfast every morning or a Grab-N-Go breakfast for those in a hurry. Guests can take advantage of our fitness center, spacious lobby, business center, heated outdoor pool and The Market for that anytime snack.