Front Desk Agent

Hilton San Francisco Financial District


Posted October 22, 2018

R-148400

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hilton San Francisco Financial District

543 Room Hotel

At A Glance

Travelers will experience the best of San Francisco’s vibrant culture when you reserve a room at the Hilton San Francisco Financial District hotel. Featuring a prime location in downtown San Francisco and just across the street from Chinatown, our guest rooms will feature a charming view of either the city or the bay, while being steps away from San Francisco’s iconic entertainment and nightlife. Guests can relax in a hotel room with a warm cosmopolitan vibe and sweeping views of downtown San Francisco, while visitors prepare for an unforgettable visit to the bustling Financial District!

  • Sweeping views of San Francisco’s skyline and the bay
  • Located in the heart of the Financial District, walking distance from Chinatown and Fisherman’s Wharf
  • Pet Friendly guest rooms available
  • Onsite karaoke room, perfect for parties and celebrations in San Francisco
  • Executive Lounge featuring continental breakfast, hors d’oeuvres, and complimentary snacks