Front Office Manager-1

Hilton San Francisco Financial District


Posted December 6, 2018

R-148393

Front Office Manager-1

You’re the business manager for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then Interstate may have just the opportunity you need, as Front Office Manager.

As Front Office Manager, you will

  • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hilton San Francisco Financial District

543 Room Hotel

At A Glance

Travelers will experience the best of San Francisco’s vibrant culture when you reserve a room at the Hilton San Francisco Financial District hotel. Featuring a prime location in downtown San Francisco and just across the street from Chinatown, our guest rooms will feature a charming view of either the city or the bay, while being steps away from San Francisco’s iconic entertainment and nightlife. Guests can relax in a hotel room with a warm cosmopolitan vibe and sweeping views of downtown San Francisco, while visitors prepare for an unforgettable visit to the bustling Financial District!

  • Sweeping views of San Francisco’s skyline and the bay
  • Located in the heart of the Financial District, walking distance from Chinatown and Fisherman’s Wharf
  • Pet Friendly guest rooms available
  • Onsite karaoke room, perfect for parties and celebrations in San Francisco
  • Executive Lounge featuring continental breakfast, hors d’oeuvres, and complimentary snacks