Guest Service Agent

Hilton Garden Inn Denison/Sherman/At Texoma Event Center


Part Time

Posted January 13, 2019

R-150214

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hilton Garden Inn Denison/Sherman/At Texoma Event Center

108 Room Hotel

At A Glance

The Hilton Garden Inn Denison/Sherman/At Texoma Event Center is the premier luxury hotel destination in Denison, TX. Located off US 75 North, in the Denison/Sherman corridor, the hotel is minutes from pristine Lake Texoma, and is adjacent to the Texoma Medical Center, offering a comprehensive range of world-class medical procedures. We are only minutes from Downtown Denison, home to an eclectic mix of businesses, retail and dining opportunities, and a vibrant cultural and arts scene.

Our Texoma Event Center offers 20,000 sq. ft. of flexible meeting space, including the largest ballroom in the region. Contemporary A/V technology, creative onsite catering and our dedicated event staff will ensure the success of every meeting, exhibition or wedding. Guests can unwind in a comfortable guest room or suite at this hotel in Denison, TX. Visitors can savor a delicious dinner or relax with a signature cocktail in the Garden Grille & Bar. They can work out in the complimentary fitness center, refresh in the sparkling outdoor pool, or take advantage of good weather on the sun deck.