Operations Supervisor

SpringHill Suites Louisville Hurstbourne/North


Posted January 10, 2019

R-150912

Your foundation in housekeeping is solid. You like the variety and movement the day presents, and you’ve got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, Interstate’s Housekeeping Supervisor position may be a great opportunity for you.

As Housekeeping Supervisor, you will

  • Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset. 
  • Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
  • Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
  • Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required.  Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

SpringHill Suites Louisville Hurstbourne/North

142 Room All Suite

Our Hotel

Travelers will enjoy space and style at the SpringHill Suites Louisville Hurstbourne hotel, TripAdvisor award winner and a top choice among hotels in Louisville, KY. Located in the Hurstbourne area of northeast Louisville, our hotel features suites with new furnishings, microwaves, mini-fridges and 25% more space than hotel rooms at other Hurstbourne hotels. Enjoyed by business travelers and vacationing families alike, our hotel provides free perks including property-wide WiFi, onsite parking and an indoor pool. Guests can fuel up for a busy day with a free hot breakfast buffet served each morning. 

We’re less than 20 minutes away with easy access to sites including Churchill Downs, SDF Airport and the Expo Center.