Banquet Server - On Call

Sheraton Park Hotel at the Anaheim Resort


Part Time

Posted January 6, 2019

R-151266

JOB TITLE: Banquet Server (On-Call)

REPORTS TO: Banquet Manager

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BASIC PURPOSE: Set-up, service and break down assigned functions in a safe, accident-free manner.

ESSENTIAL FUNCTIONS:

1.  Read BEO and know how to complete a set-up.  (3%)

2.  Set tables in assigned area correctly and uniformly.  (15%)

3.  Keep station neat and clean while servicing guest per established policies and procedures.  (5%)

4.  Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.  (5%)

5.  Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.  (5%)

6.  Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.  (50%)

7.  Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.  (2%)

8.  Complete assigned sidework.  (5%)

NON-ESSENTIAL FUNCTIONS:  (5%)

1. Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. 

2. Know and use "Suggestive Selling" techniques. 

Knowledge and Skills:

Education:  High school or equivalent

Experience:  Two years hotel banquet food/beverage service

Skills and Abilities:      Able to read and speak English

                                    Able to lift, push, carry 20 - 40 lbs.

No. of employees supervised:  Zero

Travel required: None

Hours Required:  On call; scheduled days and times may vary based on need.

                                                                   ENVIRONMENT

                                                          Physical Job Requirements

                                                          (for essential functions only)

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Lifting/Pushing/Pulling/Carrying    Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

Lifting 20 - 40 lbs. (trays, dish racks, glass racks, etc.)

Pushing 50 - 100 lbs. (carts, queen marys, hot box, portable bar)

Carry 20 4- lbs. (trays, dish racks, glass racks, etc.)

    No Lifting/Pushing/Pulling/Carrying Required.

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Bending/Kneeling   Describe the type(s) of required bending and/or kneeling to include when, why and how often.

Ability to bend to lower level cabinets and banquet storage room   Bend to lift trays

    No Bending/Kneeling Required.

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Mobility   Describe the type(s) of mobility required to include distances and % of time involved.

Maneuver in narrow areas and between seated guests

Distance 100 ft - 100% of the time

    Stationary Position

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Continuous Standing    Describe the reasons to include time period and frequency.

Standing required to service guest(s)/functions; 100% of time scheduled

    No Continuous Standing Required.

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Climbing    Stairs:  Up to approx.__12__steps__20__% of__8 hours___

                                                       (time period)

                         Ladders: Up to approx.______feet______% of_____________

                                                       (time period)

    No Climbing Required.

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Driving    Describe type of vehicle, distances, % of time involved and frequency.

 X  No Driving Required.

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Work Environment    Inside:    95  % of    8 hours     _

                                        (time period)

                                               Outside:    5  % of     8 hours    

                                        (time period)

Describe any abnormal temperature exposures:

          

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Hearing          Critical     X   Moderate         Minimal

Explain:  Communicate with supervisor, co-workers, guests

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Vision           Critical     X   Moderate         Minimal

Explain:  View set-up; serve guests

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Speech           Critical     X   Moderate         Minimal

Explain:  Communicate with supervisor, co-workers, guests

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Literacy         Critical     X   Moderate         Minimal

Explain:  Read & understand instructions on BEOs

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Chemicals/Agents    Describe any chemicals/agents to include what they are, warnings and frequency of use.

Cleaning agents for silver, stainless steel and floor surfaces- 30% of the time

    No Chemicals/Agents Used.

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Protective Clothing     Type: Slip-resistant footwear

                                                   Approx. 100 % of scheduled shift

                                                                                         (time period)

    None Required.

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Equipment Operation    List type of equipment and frequency of use.

Coffee machine, ice machine, refrigerator, vacuum cleaners

    None Required.

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Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Sheraton Park Hotel at the Anaheim Resort

490 Room Resort

Our Hotel

Surrounded by world-famous Disneyland® theme parks, shopping, dining and entertainment, Sheraton Park Hotel at the Anaheim Resort is at the heart of the best things to do in Southern California.  

As a Disneyland® family hotel, we offer a comfortable and inviting space for a family vacation or business trip. With guests in mind, we've transformed our hotel with a multi-million dollar renovation to offer a space that's perfect for any cast of characters. While travelers are are here, they can relax amongst our tropical surroundings while enjoying a host of amenities in one of our 490 refreshed guest rooms.

Meetings & Events

Sheraton Park Hotel offers more than 14 rooms & 28,000 sq. ft of flexible indoor/outdoor Anaheim meeting space.

  • Total Meeting Space: 28,000 sq. ft. 
  • Largest Meeting Space: 11,035 sq. ft. 
  • Total Meeting Rooms: 14 
  • Total Guest Rooms: 490 
  • Hotel is within walking distance to the Anaheim Convention Center 
  • Hotel completed a Multi-Million Dollar Renovation in 2014