Special Projects Administrator

The Estate Yountville

Posted November 8, 2018


Special Projects Administrator

Friendly helpfulness, organization, and the ability to keep confidences are first nature. A masterful facilitator, you juggle tasks, manage priorities, and get things done efficiently without missing a beat. You’re highly skilled and eager to excel in a face-paced, dynamic hospitality management environment and you embody the principles of teamwork. Perfect! As Administrative Assistant for the Executive Office, you’ll have ample opportunity to shine as a valued contributor in Hotel Operations, while supporting a talented Interstate leadership team.

As an Administrative Assistant, you will

  • Use your excellent organization skills and helpful nature to keep the General Manager and Hotel Operations running smoothly, enabling the General Manager and supporting teams to focus fully on delivering elevated guest experience, business and financial goal achievement.
  • Act as the communications hub, ensuring the flow of messages and information within the property and externally between the General Manager, Corporate teams and ownership. Skillfully take and distribute accurate meeting minutes during Executive Committee and staff meetings.
  • Provide administrative support for the General Manager, hotel leadership and supporting departments, ensuring tasks, reports, emails and business correspondence are completed and delivered timely.
  • Help Hotel Operations stay on top of workflow moving through the General Manager’s office. Use your eye for detail and passion for order to maintain meticulous records for later reference and reporting.
  • Welcome guests, clients and visitors graciously in a professional manner and handle requests promptly.  Be the first line of defense for guest service recovery and escalate to the correct department to ensure resolution.


A high school degree or equivalent education is required, plus two years’ administrative assistant or office management experience. Clear, effective verbal and written English communication skills are essential, with a second language helpful. To be successful in this role, you must be able to type 50-60 words per minute. The ability to operate a computer, business software and equipment is expected, with Microsoft Word and Excel knowledge helpful. This position requires full mobility and the ability to lift and carry up to 20 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Estate Yountville

193 Room Hotel


Nestled in the charming town of Yountville in the renowned Napa Valley wine region, The Estate is a luxe new lifestyle destination and playground for the senses, set on a lush and luring 22-acre village-within-a-village. The first of its kind, The Estate has redesigned the wine country experience in a very vino-cultured way spilling out its contemporary elegance and a zesty modern vibe across an interconnected retreat accentuated by two luxury hotels with decidedly difference personalities - the sinfully good and oh-so-social Hotel Villagio, and its sophisticated counterpart, Vintage House, a stylish and serene sanctuary. Arrayed around the hotels, swish pool zones, a luxurious spa and a walkable collective of vintners, dining, shopping, and entertainment options inspired by Yountville's star-studded reputation.

Culture vultures and savvy travelers will have their pick of stays to fit their whims, their vibe, or their travel companions, surrounded by an amply-endowed enclave of style-wise accommodations and splendid relaxation - taste and tastings. Flanking Main Street over multiple blocks, The Estate is a stone's throw from some of the country's finest dining options - Yountville is a super-nova of star-studded chefs.

Meaning days find guests soaking up the California sun from a poolside cabana before sampling wine from a local vintner, then snagging a table at one of the town's many sought-after restaurants before returning to a room or suite designed as a haven in its own right. Whatever is on the agenda, The Estate invites guests to explore the Valley in a worldly way - indulging in a bespoke itinerary from a luxurious basecamp that showcases Napa's deep-rooted culture and heritage, while reinventing wine country hospitality in an authentic, modern and unprecedented way. Welcome to a grand exploration, the alluring centerpiece of Yountville - a place where splendid relaxation meets exceptional taste, and every detail is thoughtful. This is The Estate.