Barista/Server

The Westin San Diego


Posted February 10, 2019

R-152636

You hospitably and effectively promote and serve food and/or beverage to customers, according to IHR standards and state laws in a safe, accident-free manner. You enjoy being a part of a cohesive team and when the day ends, feel good about your contribution. You have a general knowledge of food and beverage service and standards. If this rings true with you, then you may want to consider a Barista/Cocktail Server position with Interstate, where qualities such as these are valued and recognized.

Job Responsibilities Include

  • Prepare station for readiness prior to opening and closing of each shift.
  • Follow all cash handling and bank SOPs as directed by IHR.
  • Delivers food and beverage orders to hotel guests in a professional and efficient manner.
  • Perform all side-work duties according to side-work schedules.
  • Maintain a clean and organized work area
  • Provides accurate, friendly, and professional food and beverage services within the allocated timeframe, and to the hotel guest’s satisfaction.
  • Serves alcoholic and non-alcoholic beverages to guests, in a professional and efficient manner.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station
  • Provides a professional image at all times through appearance and dress.
  • Order, receive, or stock supplies or retail products.
  • Note: Other duties as assigned by supervisor or management

The ideal candidate will:

Be incredibly friendly, customer centric, have a positive and accommodating attitude while interacting with customers. Strong guest service skills and attention to detail. Demonstrated proficiency in cash handling. Ability to work in a fast paced, high activity environment. Ability to multitask, self-starter, punctual and able to adjust to change.

Fundamentals

A high school education or equivalent, with one to two years’ cash handling experience is required. This position requires effective written and verbal English communication skills. The ability to answer phones and respond to guest situations is expected. Positive attitude and punctual. This position requires continuous standing throughout the shift. One year of barista experience preferred, with one year cocktail service experience helpful. Prior hotel experience in a fast paced environment a plus. This position requires the ability to lift and carry up to 20 pounds. Ability to use micros machine a plus.

Full knowledge of state liquor laws. Full knowledge of TIPs training.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Westin San Diego

436 Room Hotel

Our Hotel

Located in the heart of downtown, we're just a short walk or trolley ride away from landmarks like the Convention Center, Little Italy, the Gaslamp Quarter, and the San Diego Zoo-plus many shopping and dining options. Guests can erase travel fatigue and feel their best with a dip in the rooftop pool or a session in the WestinWORKOUT® Fitness Studio. After a productive meeting in one of our inspiring meeting spaces, we invite our guests to celebrate with drinks at The Bar or dinner at Coast-our signature restaurant. Our 436 guest rooms and suites are designed to refresh and relax. We designed with clean lines, neutral colors, and modern amenities like HDTVs and High Speed Internet Access. The Heavenly® Bed promises a restful sleep while the Heavenly® Bath revives our guests each morning.