Night Room Attendant

Hilton Miami Dadeland Hotel


Posted May 15, 2019

R-152821

JOB TITLE: Night Room Attendant

JOB CODE: 616210

BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:

1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.  To include but no limited to:

                                - Picking up trash

                                - Changing linen and making the bed

                                - Cleaning entire bathroom

                                - Sweeping and dusting guest room

                                - Cleaning the windows and balcony       

2.Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.

3.Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.

4.Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

5.Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.

Knowledge and Skills:

Education:           No formal education required

Experience:        Prior housekeeping experience desirable

Skills and Abilities: Must be able to communicate in English. Must have the ability to clean rooms during an eight hour working shift.

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

No. of employees supervised:    None

Travel required: None

Hours Required:               Scheduled days and times may vary based on need

ENVIRONMENT

Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum.

Bending/Kneeling   Describe the type(s) of required bending and/or kneeling to include when, why and how often.

Constant bending and kneeling to clean bathroom, vanity and making beds.  Dusting requires bending to reach low areas on furniture.

Mobility:

Movement to reach all areas of responsibility to include: closet shelves, windows, ledges, pipes, under beds, behind furniture.

Continuously standing and/or walking to accomplish all that is required for position

Climbing Stairs:  Up to approx.  40  steps  10   % of 40 hour week                                                                                                                                        

JOB TITLE: Night Room Attendant

JOB CODE: 616210

ENVIRONMENT

Physical Job Requirements

(for essential functions only)

Hearing         Critical        Moderate    X  Minimal

Explain: Guests approach with requests and questions   

Vision      X  Critical        Moderate        Minimal

 To assess required reaction to meet standards

Speech          Critical        Moderate    X Minimal

Explain: Can utilize alternate communication

Literacy        Critical        Moderate    X Minimal

Explain: Can utilize alternate training tools

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hilton Miami Dadeland Hotel

184 Room Hotel

At A Glance

Located 13 miles from Miami International Airport, we are two miles from Dadeland Center, Mall and Metro Station and near many other popular South Miami hot spots. Find everything you need and more in your contemporary guest room and enjoy thoughtful amenities such as an onsite Wellness Center, farm-to-table restaurant, International Wall of Water, outdoor heated pool, event space, and more.

  • 184 rooms and suites, all with WiFi access
  • Table 55 onsite farm-to-table restaurant, Grab & Go pantry and room service
  • International Wall of Water and Starbucks®
  • Wellness Center, Fitness Center, outdoor heated pool, walking and jogging trails
  • 10,000 sq. ft. of indoor and outdoor event space; 24-hour business center