Conference Services Manager (OEM)

The Estate Yountville


Posted November 29, 2018

R-153461

Conference Services Manager (OEM)

BASIC PURPOSE: Plan, organize and manage the in house details for group and catering bookings.  Participate in negotiating meetings, functions, rooms, rates and all related requirements.  Ensure maximization of room and meeting space, revenues and profits while delivering a quality product. 

ORGANIZATIONAL SCOPEResponsible for the management and planning of meetings, conventions, catering events and related activities.  Recommends and implements procedural changes and performs as team leader for all hotel department staffs participating in the event delivery process.

ESSENTIAL FUNCTIONS:

Plan, sell, up-sell and detail the program with the client including: verification and modification of space and rooms requirements, times, equipment, menus, themes, decorations, special needs, business services, audio visual, etc.   Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product deliver, customer satisfaction and repeat business. Attend internal meetings, interface with all hotel departments and prepare the appropriate resumes and paperwork to communicate client needs both internally and externally. Participates in periodic forecasting for group room and other revenues.

SUPPORTIVE FUNCTIONS:

1.       Improve hotel convention services’ products through: (a) the development of new sales tools, menus, themes and decorations, (b) the analysis of strengths and weakness of competitors

2.       Perform special projects and other responsibilities as assigned. Participating in task force and committees as required.

Knowledge and Skills:

Education:            High School diploma or equivalent required, 4 year college degree preferred.

Experience:          A minimum of 2 years experience in related positions with this company or other organizations.

Skills and Abilities:      

  • Requires advanced knowledge of the principles and practices within the Catering Sales and Food & Beverage professions. 
  • This includes experiential knowledge required for management of people, complex problems, efficient sales activities, food and beverage management, etc. 
  • Ability to make occasional decisions which are generally guided by established policy and procedures.
  • Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guest(s).
  • The position requires awareness and experience in group revenue management principles to ensure effective group block management.

This is a career opportunity with Interstate Hotels & Resorts.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Estate Yountville

193 Room Hotel

Welcome

Nestled in the charming town of Yountville in the renowned Napa Valley wine region, The Estate is a luxe new lifestyle destination and playground for the senses, set on a lush and luring 22-acre village-within-a-village. The first of its kind, The Estate has redesigned the wine country experience in a very vino-cultured way spilling out its contemporary elegance and a zesty modern vibe across an interconnected retreat accentuated by two luxury hotels with decidedly difference personalities - the sinfully good and oh-so-social Hotel Villagio, and its sophisticated counterpart, Vintage House, a stylish and serene sanctuary. Arrayed around the hotels, swish pool zones, a luxurious spa and a walkable collective of vintners, dining, shopping, and entertainment options inspired by Yountville's star-studded reputation.

Culture vultures and savvy travelers will have their pick of stays to fit their whims, their vibe, or their travel companions, surrounded by an amply-endowed enclave of style-wise accommodations and splendid relaxation - taste and tastings. Flanking Main Street over multiple blocks, The Estate is a stone's throw from some of the country's finest dining options - Yountville is a super-nova of star-studded chefs.

Meaning days find guests soaking up the California sun from a poolside cabana before sampling wine from a local vintner, then snagging a table at one of the town's many sought-after restaurants before returning to a room or suite designed as a haven in its own right. Whatever is on the agenda, The Estate invites guests to explore the Valley in a worldly way - indulging in a bespoke itinerary from a luxurious basecamp that showcases Napa's deep-rooted culture and heritage, while reinventing wine country hospitality in an authentic, modern and unprecedented way. Welcome to a grand exploration, the alluring centerpiece of Yountville - a place where splendid relaxation meets exceptional taste, and every detail is thoughtful. This is The Estate.