Front Desk Agent

Holiday Inn Express & Suites Eden Prairie - Minnetonka


Posted December 6, 2018

R-153734

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Holiday Inn Express & Suites Eden Prairie - Minnetonka

93 Room Hotel

Our Hotel

Conveniently located off Highway 62 and Interstate 494 we offer easy access to other nearby suburbs such as; Bloomington, Chanhassen, Hopkins, Edina, Hopkins, Plymouth, 15 miles from MSP International Airport and downtown Minneapolis.

Lake Minnetonka and Bryant Lake Regional Park boast sand beaches, fishing piers and walking paths for enjoying the natural beauty of Minnetonka. Just minutes from the Mall of America, Target Field, Target Center, TCF Bank, Minneapolis Institute of Arts and more.

Our Complimentary hotel shuttle offers an extra benefit to Opus Office Park businesses and other companies located in Minnetonka, and Eden Prairie. We offer a 24-hour Business Center, and free high-speed Internet access throughout the hotel. Guests can relax in the indoor, heated pool and whirlpool, unwind in the Fitness Center and enjoy the 24-hour free coffee service in the lobby and a complimentary hot breakfast bar each morning.