Front Office Supervisor (PM)

Hilton Arlington

Posted January 8, 2019



1.       Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. (45%)

2.       Supervise desk clerks and work load during shift. Complete shift check-lists as specified. (20%)

3.       Run accurate room status reports in a timely manner and relay necessary information to effected departments and individuals. (5%)

4.       Update daily group information; maintain and be familiar with future group files.  Monitor and prepare group requirements and relay necessary information to effected departments and individuals. (5%)

5.       Print cashiers report and verify balances.  Verify all banks and deposits accordingly. (5%)

6.       Monitor key control to maintain hotel security. (5%)

7.       Respond to guest questions regarding the hotel.  Know the lay out of the hotel including all suites, parlors, meeting rooms and all outlets' location and hours of operation. (5%)

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hilton Arlington

308 Room Hotel

At A Glance

Welcome to the Hilton Arlington hotel located in Arlington, TX near AT&T Stadium. Conveniently located between Dallas and Fort Worth, TX in Arlington's entertainment and business district and just south of DFW Airport, the Hilton Arlington offers the complete hotel experience. Guests can enjoy a professional sports game nearby, take a dip in our indoor and outdoor heated pool, or host an elegant event.

  • 2018 TripAdvisor Certificate of Excellence Award
  • Fitness center and heated indoor/outdoor pool
  • 11,000 sq. ft. of event space for DFW area meetings and social functions
  • On-site dining at R Bar & Grill
  • Hotel specials for Dallas Cowboys and Texas Rangers fans