Front Desk Associate

Fairfield Inn & Suites San Antonio Downtown/Market Square


Posted January 12, 2019

R-153952

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Fairfield Inn & Suites San Antonio Downtown/Market Square

110 Room Hotel

Our Hotel

Just nine blocks from the Alamo, our Fairfield Inn San Antonio Downtown hotel is a TripAdvisor award winner for our friendly service and brand-new lobby space. Within walking distance to sites including Market Square and the Riverwalk, we’re a great option for vacation families. Business travelers appreciate our free onsite parking and convenience to the convention center and businesses such as HEB Grocery, Alcoa and Toyota. Guests can enjoy other free perks including property-wide WiFi and a hot breakfast buffet served daily. Families love our indoor pool and fitness center. Each well-appointed suite features a 32” flat-screen TV with free HBO, plush Marriott bedding and ergonomic workspace. Complete with catering options and A/V technology, our unique Meeting Place is a free-standing meeting center with over 1,400 sq. ft. of event space. With a convenient location and free amenities, Fairfield Inn San Antonio Downtown hotel is the perfect choice for business trips and weekend getaways.