Assistant General Manager

DoubleTree by Hilton Hotel Los Angeles - Norwalk


Posted January 11, 2019

R-155346

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Interstate’s Assistant General Manager position may be your best next career move. 

As Assistant General Manager, you will

  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface – and they will – make it right for the guest and open channels for associates. 
  • Build and Foster Food and Beverage Team. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.
  • Keep a pulse on operational and financial performance.  Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year degree or equivalent education or experience, plus two to three years’ in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

DoubleTree by Hilton Hotel Los Angeles - Norwalk

171 Room Hotel

At A Glance

Welcome to DoubleTree by Hilton Hotel Los Angeles - Norwalk, conveniently located off the I-5 between L.A. and Orange County. Only 20 miles from Los Angeles International Airport (LAX), this Norwalk, CA hotel is also close to downtown L.A. and the Anaheim Convention Center. Stay in comfortable surroundings within easy reach of Southern California landmarks including Disneyland® Resort, Universal Studios Hollywood and Knott’s Berry Farm.

Decorated in a relaxed, contemporary California style, the hotel contains many sophisticated areas to relax, dine and gather. Our friendly staff greats guests with a signature DoubleTree Chocolate Chip Cookie.

Visitors will feel at home in the modern, stylish accommodations. From guest rooms to suites and executive rooms, each features a comfortable Sweet Dreams® bed, TV and WiFi. We also offer superior suites for extra space and a comfortable living area.

Our attentive and experienced concierge staff is here to help. Guests can swim in the sunlight at the outdoor pool or soak in the whirlpool or work out in the 24-hour fitness center. Afterwards we invite our guests to dine afterwards at the stylish Sonoma Grill restaurant. 

  • Located close to L.A., Orange County and local businesses
  • Largest ballroom in the area, 7,000 square feet for meetings and events
  • On-site dining at Sonoma Grill restaurant and Vine Lounge
  • Easy access to all major freeways