Director of Operations

Las Alcobas, a Luxury Collection Hotel

Posted January 11, 2019


We are looking for a strong leader preferably with luxury experience to join our team.  You will be the operational business leader with responsibility for the property operations and financial well-being including acting as General Manager in his/her absence. 

Areas of responsibility include Front Office, Bell/Concierge, Lodge pool and recreation/fitness, Housekeeping, Food and Beverage/Culinary including conference and banqueting operations.  You will work with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensures that operations will meet the brand’s target guest needs, ensuring employee satisfaction, focusing on growing revenues, maximizing financial performance and exceeding brand benchmark GSS scores.  As a member of the Executive Committee, you will develop and implement resort-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees in order to provide a return on investment whilst also being the guardian and leader of brand values and Company’s Core values.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Las Alcobas, a Luxury Collection Hotel

68 Room Hotel

Our Hotel

Napa Valley is a mecca for all things food and wine. Encompassing all that Wine Country has to offer on historic land, Las Alcobas, an adults-only retreat, facilitates experiences that incorporate every sense. Downtown St. Helena and the Beringer Winery are within walking distance. Guests will be pampered in the indulgent spa, or they can relax beside the spectacular pool ringed by coveted seating areas and fire pits. A signature Chris Cosentino restaurant features a wraparound veranda and delights palates with innovative cuisine. Numerous function venues include a boardroom, a beautifully appointed event barn, and an event lawn with a show kitchen. Most of our Napa Valley hotel's 68 guest rooms and suites are adjoined by thoughtful outdoor terraces with fireplaces and vineyard views. Designed by Yabu Pushelberg, gracious interiors are appointed with custom furniture, Rivolta linens, and oversized bathrooms.