Banquet Manager

The Westin San Diego

Posted February 16, 2019


BASIC PURPOSE: Manage Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.

ORGANIZATIONAL SCOPEPosition is responsible for long and short term planning and day-to-day operations of the Banquet section.  Recommends policy and procedural changes.  Implements and monitors the section's budget and manages expenses within approved budget constraints.


Analyze Banquet Event Orders, communicate effectively with customers, managers and

associates to ensure that all room set-ups, equipment, supplies, staffing and menus

meet/exceed customer's expectations. 

Make schedules, maintain equipment, supplies and organize work flow to ensure a quality

event to customers on a daily basis. 

Monitor and control Banquet budget (i.e. labor costs, beverage costs, supplies and

equipment) and coordinate with event budgets to maximize revenue and minimize expenses

while providing/exceeding quality guest service standards.

Implement company programs (IHR/Franchisor) and resolve daily, operational problems

through consistent monitoring of Banquet operations to ensure compliance with safety and

security regulations, LSOPs and SOPs and to ensure an optimal level of service, quality and


Supervise Human Resources in the Banquet area to retain and motivate associates; hire,

train, develop, empower, coach and counsel, conduct performance and salary reviews,

resolve problems, provide open communication vehicles, recommend discipline and

termination, as appropriate.

Provide F&B Outlet venue support in the absence of F&B leadership.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

The Westin San Diego

436 Room Hotel

Our Hotel

Located in the heart of downtown, we're just a short walk or trolley ride away from landmarks like the Convention Center, Little Italy, the Gaslamp Quarter, and the San Diego Zoo-plus many shopping and dining options. Guests can erase travel fatigue and feel their best with a dip in the rooftop pool or a session in the WestinWORKOUT® Fitness Studio. After a productive meeting in one of our inspiring meeting spaces, we invite our guests to celebrate with drinks at The Bar or dinner at Coast-our signature restaurant. Our 436 guest rooms and suites are designed to refresh and relax. We designed with clean lines, neutral colors, and modern amenities like HDTVs and High Speed Internet Access. The Heavenly® Bed promises a restful sleep while the Heavenly® Bath revives our guests each morning.