Front Desk Agent

Hilton San Diego/Del Mar


Posted March 31, 2019

R-156111

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hilton San Diego/Del Mar

257 Room Hotel

At A Glance

Hilton San Diego/Del Mar is ideally situated near La Jolla, UCSD and Carmel Valley. Located adjacent to the Del Mar Fairgrounds, Kaaboo, San Diego Fair, and Del Mar Race Track are all within walking distance. Guests can make use of our complimentary transportation within a 5-mile radius to explore beautiful beaches and the charm of downtown Del Mar. Torrey Pines State Park, San Diego Polo Fields and championships golf courses are just minutes away.

Visitors can dine at coastalKITCHEN with outdoor patio and fire pits, and enjoy our resort-style outdoor heated pool with 2 whirlpool spas.

  • Within walking distance to Kaaboo Music Festival, San Diego Fair, and thrilling horse races!
  • Live music every Friday and Saturday night during Del Mar summer racing season
  • coastalKITCHEN happy hour specials and al fresco dining with firepits, now serving brunch on the weekends
  • Complimentary wifi access and local transportation (within 5 miles)
  • Ideal for sports families, spacious 2 queen rooms with easy access to San Diego Polo Fields

Hilton San Diego/Del Mar

15575 Jimmy Durante Boulevard

Del Mar, CA 92014-1901

Telephone (858) 792-5200