Housekeeping Supervisor

Courtyard Austin Northwest/Arboretum


Posted March 2, 2019

R-155780

Your foundation in housekeeping is solid. You like the variety and movement the day presents, and you’ve got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, Interstate’s Housekeeping Supervisor position may be a great opportunity for you.

As Housekeeping Supervisor, you will

  • Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset. 
  • Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
  • Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
  • Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required.  Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Courtyard Austin Northwest/Arboretum

102 Room Hotel

Our Hotel

Located in the Arboretum area and just 15 minutes from downtown, our North Austin hotel offers easy access to premier shopping and dining, as well as high-tech companies including IBM, Google, Dell and Oracle. After a long day of work or play, guests can spread out in chic new guest rooms and suites featuring stylish decor, free Wi-Fi, luxurious bedding and ergonomic workspaces. Later, guest can grab an evening cocktail and bite to eat from our bistro, then return in the morning for a variety of healthy favorites and specialty Starbucks beverages to jump-start their day. During downtime, we invite our guests to work up a sweat in our state-of-the-art fitness center, featuring cardio equipment with personal TV screens, cool down by making a splash in our sparkling indoor pool, or socialize under the stars while enjoying our stylish outdoor patio.