Bell Staff

Laguna Cliffs Marriott Resort & Spa


Posted February 13, 2019

R-156463

You have a sunny, helpful nature. You’re happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Bell Staff position may be a great way for you to earn your potential.

As Bell Staff, you will

  • Provide the pivotal first impression, setting the tone for the guest experience.
  • Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.

Fundamentals

A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Laguna Cliffs Marriott Resort & Spa

378 Room Resort

Our Resort

Uncover new levels of comfort and convenience at Laguna Cliffs Marriott Resort & Spa. Positioned in Dana Point, our beach-chic hotel boasts breathtaking views of the Pacific Ocean and a prime location near Doheny State Beach, San Juan Capistrano and Laguna Beach. Throughout our resort, guests will enjoy a casually sophisticated setting across our rooms, restaurant, and full-service spa. Following a day of pampering, we invite guests to make themselves at home in one of our fully renovated rooms with luxurious bedding and modern amenities. Many of our accommodations feature balconies to take in a sunrise or sunset. When it's time to dine, visitors can order room service or stop by our restaurant for mouthwatering Italian cuisine. Providing two pools with ocean views and plenty of lounge chairs, our outdoor spaces invite people to soak up the radiant California sun, and our 15 flexible event venues offer the space and services needed for a successful event. Whatever brings travelers to the coast, Laguna Cliffs Marriott Resort & Spa exceed all expectations.