Gallery Host/Front Desk

Hyatt Place Washington DC National Mall


Part Time

Posted March 15, 2019

R-158552

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Hyatt Place Washington DC National Mall

214 Room Hotel

Our Hotel

Hyatt Place Washington DC /National Mall puts you within walking distance to some of the world’s most famous museums, memorials, and landmarks. Guests can count on upscale services that satisfy, as well as delicious dining and beverage options from our 24/7 Gallery Menu and our rooftop bar and lounge.

Our guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We offer a caffeine fix in the AM and cocktails at the bar in the PM.

  • 214 Sleeping Rooms
  • Seasonal Saltwater Outdoor Pool
  • 24/7 Gym
  • 24 Hour Business Center
  • 2,100 sq ft meeting space