Front Desk AgentPart Time
Posted November 23, 2019
1610 McConnor Parkway
Schaumburg, IL 60173
Telephone (847) 517-9200
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Residence Inn Chicago Schaumburg/Woodfield Mall
125 Room Extended Stay
Designed for extended stays, our suites have 50% more space than the average hotel room and free perks make travel a breeze. Located 14 miles from O' Hare Airport off of I-290, our Schaumburg extended stay hotel is minutes away from the Schaumburg Convention Center and Woodfield Mall. Our renovated hotel features suites with Queen-size beds, separate living with pull out sofa bed, and fully equipped kitchenette to give guests all the comforts of home. When guests don’t feel like cooking, they can start their day with our free hot breakfast buffet (hot and cold items) and then join us Monday through Wednesday for the MIX where we’re serving up free apps and drinks. Business travelers appreciate our proximity to Catamaran, Motorola and Zurich, while keeping up with their lifestyle with our 24-hr gym and complimentary WiFi. Complimentary Shuttle is provided within a 5-mile radius.