Food Runner

Las Alcobas, a Luxury Collection Hotel

1915 Main Street

Saint Helena, CA 94574

Telephone (707) 963-7000

Food Runner

Posted July 9, 2019

R-160287

Food Runner for Restaurant and In-Room Dining Service

It’s up to you to ensure well presented dishes get to the correct table and guest room at just the right time and at the perfect temperature; making your role KEY to our guests’ experience! Happiest in motion, you thrive in a fast-paced team environment. Juggling tasks is first nature. You have a great sense of timing, sharp eye for detail, and a passion for getting it right. You understand that, as the last person to see a dish before serving, your contribution can win the day, leading to happy, returning guests and revenue boosting buzz in social media and dining reviews. If you’re up for a challenge, a Restaurant Runner position with Interstate may be a great opportunity.

As Restaurant Runner, you will

  • Facilitate prompt, correct food assembly from kitchen line to table, ensuring optimal guest experience. Translate orders and quickly allocate to kitchen and service staff, for well-timed prep and delivery.
  • Ensure prompt delivery to guests, making sure well presented dishes arrive at the designated time and ideal temperature. Check completed orders for accuracy and presentation, adding finishing touches.
  • Deliver focused guest care. Ensure clear, accurate communications between service staff and cooks, respond graciously and promptly to guest needs and comments, pitch in to help kitchen and service teammates, when needs arise. 
  • Ensure proper condiment and garnishment set-up and storage for optimal guest experience and food safety.

Fundamentals

Prior restaurant experience is helpful. The ability to communicate effectively in written and verbal English is required to be able to read orders and communicate with the kitchen, servers and guests. This position requires full mobility and continuous standing, regularly lifting and carrying up to 30 pounds at a fast pace. In Room Dining requires carrying trays and pushing carts. Elevators are available for service to different floors.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Las Alcobas, a Luxury Collection Hotel

68 Room Hotel

Our Hotel

Napa Valley is a mecca for all things food and wine. Encompassing all that Wine Country has to offer on historic land, Las Alcobas, an adults-only retreat, facilitates experiences that incorporate every sense. Downtown St. Helena and the Beringer Winery are within walking distance. Guests will be pampered in the indulgent spa, or they can relax beside the spectacular pool ringed by coveted seating areas and fire pits. A signature Chris Cosentino restaurant features a wraparound veranda and delights palates with innovative cuisine. Numerous function venues include a boardroom, a beautifully appointed event barn, and an event lawn with a show kitchen. Most of our Napa Valley hotel's 68 guest rooms and suites are adjoined by thoughtful outdoor terraces with fireplaces and vineyard views. Designed by Yabu Pushelberg, gracious interiors are appointed with custom furniture, Rivolta linens, and oversized bathrooms.