Doubletree by Hilton Pomona
3101 West Temple Avenue
Pomona, CA 91768
Telephone (909) 594-0600
Bell Staff / Driver - Part Time
Posted September 11, 2019
You’re naturally friendly and helpful, happiest on the move, and ever alert to what needs doing. Talking with people from all over energizes you. And with an aim to please, you thoughtfully offer guests helpful tips while opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the hotel and surrounding area by heart and the best routes for getting passengers safely to their destination. You take great care and pride in your work, which guests immediately recognize and reward. Interstate’s Bell Staff and Driver position may be a great way for you to earn your potential.
As Bell Staff and Driver, you will
- Extend a genuine, friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
- Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.
- Transport guests safely to and from the property, carefully handling luggage.
- Respond helpfully to guest questions about the property, getting around and nearby happenings.
- Help make sure the hotel vehicle is clean, full of gas, and ready to go, noting any malfunction at the first sign.
High school education or equivalent experience is required, with prior customer service experience helpful. A Chauffer’s License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to skillfully drive all vehicle speed shifts for vans, limousines and automobiles is required. The ability to communicate effectively and graciously in English is essential. This position requires full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Doubletree by Hilton Pomona
132 Room Hotel
At A Glance
Nestled in the San Jose Hills, near Pomona Fairplex and California State Polytechnic University, DoubleTree by Hilton Pomona offers easy access to many popular attractions and corporate complexes. We are also just a mere 16 miles from Ontario International Airport.
Guests will savor a delicious Doubletree chocolate chip cookie upon arrival and settle into their stylish guest room. They can take in scenic views of the surrounding area and enjoy modern amenities including complimentary WiFi and a 50-inch LCD TV, as well as a handy microwave, mini fridge and Cuisinart Coffee maker.
When guests are feeling hungry, they can head to our onsite restaurant Vita Italian Bar & Grill for delicious American and Italian cuisine in a casual atmosphere. The lobby bar VINO also offers the perfect spot to unwind with a drink and take in scenic views of the San Bernadino Mountains.
We also offer flexible space for meetings and events with up to 700 guests, as well as flexible banquet space, ideal for weddings.