Front Desk Agent

Home2 Suites San Antonio Airport

94 NE Loop 410

San Antonio, TX 78216

Telephone (210) 342-0400

Front Desk Agent

Posted September 19, 2019

R-166002

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Home2 Suites San Antonio Airport

111 Room Extended Stay

At A Glance

Located just off Interstate 410, the welcoming Home2 Suites by Hilton San Antonio Airport, TX, is just minutes from San Antonio International Airport – easily reached with our free shuttle service. Our all-suite San Antonio hotel offers easy access to popular restaurants, shopping, entertainment and attractions including the San Antonio River Walk, SeaWorld San Antonio, Six Flags Fiesta Texas and the AT&T Center.

At this new extended-stay hotel in San Antonio, TX, guests can create their own space in a flexible studio or one-bedroom suite, offering moveable furniture and plenty of storage space. We offer ways to stay connected with complimentary WiFi, play music through the iHome alarm clock and browse channels on the 42-inch flat-screen TV. Guests can cook in their fully equipped kitchen, which comes complete with a dishwasher, microwave, refrigerator and all the crockery and cutlery they need.

We can help host events for up to 15 people at this hotel in San Antonio, TX in the 300 sq.ft. meeting room.