Front Desk Agent

Courtyard San Francisco Union Square

761 Post Street

San Francisco, CA 94109

Telephone (415) 346-3800

Front Desk Agent

Posted September 11, 2019

R-168655

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Courtyard San Francisco Union Square

166 Room Hotel

Our Hotel

The Courtyard San Francisco Union Square is nestled within a historic building yet manages to effortlessly carve out a history of its own. Visitors can settle into one of our high-floor rooms & experience Million-Dollar Scenic Views of Downtown San Francisco. All of our well-appointed rooms feature complimentary Wi-Fi & Luxurious Bedding. Guests can grab a lite bite or a cup of Starbucks® coffee at the Café Maurice, and choose to dine in or dine al fresco on our outdoor terrace. We are new the Cable Cars & attractions like Ghirardelli Square, Fisherman’s Wharf, & the Metreon shopping center. If visiting for work, guests can host a meeting like a Technology Titan in our Custom Boardroom. The Golden Gate City awaits!